Privacy Policy | The Tahoe Tradesman

The Tahoe Tradesman (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.thetahoetradesman.com, and when you interact with us via SMS (text messaging) or other communication channels.
By using our website or opting in to receive SMS messages from us, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, phone number, email address, and service address.

SMS Interaction Data: When you opt in to receive messages from us, we may collect and store communication logs, opt-in/opt-out status, and message content.

Technical Information: Browser type, IP address, referring pages, and device identifiers.

Service-Related Data: Information about the services you request or receive from us.

2. How We Use Your Information
We use the information we collect to:
Communicate with you regarding your service requests, appointments, and billing.

Send service updates, confirmations, reminders, and promotional offers via SMS and email (with your consent).

Improve our website, customer experience, and offerings.

Comply with legal and regulatory obligations.

3. Text Messaging (SMS) Compliance – A2P / 10DLC
By submitting your phone number and opting in to receive SMS communications, you consent to receive autodialed and/or pre-recorded marketing or transactional messages at the number provided.
Opt-In: You must provide express consent to receive messages. This may be through a form on our website or written agreement.

Opt-Out: You can cancel the SMS service at any time by replying “STOP”. After you send the “STOP” message, you will no longer receive messages unless you opt in again.

Help: For help, reply “HELP” or contact us at [support@thetahoetradesman.com].

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Frequency: Message frequency may vary based on your interactions and preferences.

We do not share SMS opt-in lists or consent data with third parties, except as required to operate our messaging service (e.g., via trusted providers) or comply with law.

4. Information Sharing
We do not sell, rent, or trade your personal information. We may share it with:
Service Providers: For website hosting, communication tools, or analytics.

Legal Authorities: If required by law, court order, or regulatory obligation.

Business Transfers: In the event of a business merger, acquisition, or reorganization.

5. Data Security
We take reasonable measures to protect your personal data, including encryption, access controls, and secure storage systems. However, no method of transmission over the Internet or mobile network is 100% secure.

6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

7. Your Rights & Choices
Update Information: Contact us to correct or update your personal data.

Delete Information: You may request deletion of your personal data, subject to our legal obligations.

Opt-Out of Communications: You may unsubscribe from emails or SMS messages at any time.

8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of our website or services indicates acceptance of any updates.

10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
The Tahoe Tradesman
Email: [office@thetahoetradesman.com]
Website: https://www.thetahoetradesman.com