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Cancellation Policy

  • Pre-scheduled work can be canceled up to 24 hours in advance without any penalties. Any work canceled within the 24 hour period prior to the scheduled date and time will be subject to a 50% labor cancelation fee with a $40 minimum.

  • Estimates that are not canceled or changed within 24 of the scheduled time are subject to a $40 cancellation fee.

  • Any property with unattended pets cannot be entered without prior agreement. I love animals, but like people every animal is unique and the risk of injury to us or an escaped animal is not worth the risk. If I arrive at a property with an unattended, undisclosed animal, it will be considered a late cancellation and be subject to a  50% labor cancellation fee.

  • Day of/emergency work can be canceled without a penalty until one hour prior to the scheduled time. Any work canceled after that will be subject to a $65 cancelation fee and a potential mileage charge if I have already departed for the worksite.

  • I understand that there are extenuating circumstances and no two cancelations are alike. As such, I reserve the right to decide whether a cancelation fee is applicable or not.

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